Le Pur Organics prioritizes customer’s comfort. Hence, if there is any technical difficulty in using Lavender Deodorant stick or roll on concerning the material of the product. You can send us the product back, and we will exchange it for a new one. The product should not be used.
We thoroughly check our product packaging & quality before delivering them.
We insist you check products, once they are delivered at your doorstep.
At the time of delivery, please ensure product quantity & quality especially for the deodorant stick, products containing roll on, etc. for technical or manufacturing errors such as not properly sealed.
If your product is not what you ordered in the first place or it has some issue. We urge you to report to us immediately & we will replace the product if there is a genuine issue concerning packaging, quantity.
If you have already used the product, no request for exchange will be entertained.
However, if you have not used the product and you have found an issue within three days, we will replace the product with a new one. Hence, it should be kept in view that these policies are only applicable for certain products, and do not apply on all.
Our products are guaranteed natural & organic. So no other issue will be addressed other than the ones mentioned above.
Request to cancel the order will not be addressed if we have already shipped the order & no refund will be made.
If you cancel the order before shipment, then we will address your concern.
Le pur Organics is fully entitled to cancel, refuse or terminate the ongoing order or placed an order without providing any order. Our company will not be responsible for the error concerning the information or details provided by the customer.
These following are policies for return and exchange of products.
- No return items will be accepted for exchange if they are damaged concerning product packaging.
- No returns accepted in case of customized or special orders.
In the case of perishable products or used products like soaps, cleansers, no returns will be made. - Intimate objects like accessories of personal use, no return will be made. Such as towels etc. with certain skincare regimes, in special/customized skincare kits, etc.
- Unused Products can be returned within 6 working days. Company will pay the amount back for “unused returned products” as per customer’s shipping bill and invoice.
Conditions of Return:
If the buyer purchases any specific skincare kit or product, the shipping cost for return will be due on the buyer and not the company. The product should be in its original form on return, and the buyer will bear any loss in value of product or shipping charges.
If there is any question about shipping or return policy, please contact Le Pur Organics. Customer Service at Le Pur Organics will respond to the query within a reasonable amount of time with the solution.
Please keep in view that the company will not be liable to accept used, damaged or perished products. Return products will not be accepted after the above stated time of 6 working days.
*No cash refund will be made, under any circumstance other than the ones mentioned above.
( *Terms & conditions apply)
Fatima J. Mian – :
Highly recommended. I’ve been using more than one month skin starts getting healthier and glowing within a week. cleansing balm is amazing product I’ve ever seen!!
Naseem – :
Amazing superb balm i love this balm meri skin bht soft ho jati hy use krne k bad💕
Piriha Asghar – :
Hot cloth cleansing balm is best cleansing balm in skin care regime, I was searching for oil based cleansers in my whole life due to my dry skin, ALHAMDULILAH I reached to lepur it fullfils all my skin care requirements wid it’s awesome products I love to use this wid moringa cleansing balm duo 10/10 for this beauty
Huma (verified owner) – :
Hot cloth balm is my most favourite product from lepur .its soooo relaxing i swear must buy nd feel stress free
Huma – :
Highly recommended
Using this balm since last year its so relaxing n glowing
Must buy this product if u want glow
Nadia – :
I have using this product since 2019 .best for derby and sensitive skin .
Sumera Ali – :
My every day night cleansing included this balm too. Skin becomes soft and shiny after using this. 💕
Nimra Majeed (verified owner) – :
For me it is magic balm, Using weekly before every facial.
It penetrates in skin swiftly, gave me the smoothness pore less skin. .
Nirmal – :
Awesome product for my dry skin. Will recommend everyone ❤
Amna (verified owner) – :
I m using hoth cloth balm since last one month.my skin is dry now a days I love this balm.after using balm the my skin is nourished and soft .highly recommend
Farah waqas – :
Lepur is magic♥️.believe me I am in love with hot cloth cleansing balm.dil krta hai bar bar skin KO touch krun itne baby soft ho gae hai.firstly it’s free from chemicals🌷,so it’s healthy product for my skin.its smell is so mild n soothing.my skin seems softer,smoother,fresh n hydrated.Le pur I am going to be your loyal customer for sure
Syeda Omama – :
Hot cloth cleansing balm❤️ is very amazing product 👌🏻my skin is very shine and smooth after applying nd whitehead also remove🤩😍😍
Zarbakhat Bhatti (verified owner) – :
This balm has become my habit. I can’t sleep now without cleansing with hit cloth balm.
zahraafzal03 – :
Amazing beauty products
Arish – :
Amazing products green detox mask and rose polish are just awesome